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Team & Spotlight

Share the right invitation and understand referrals

Keep referral signup links, public card links, and permanent sponsorship distinct.

4 min read For Members inviting othersReviewed
Full handbook

Before you start#

  • Completed Account Setup and an assigned referral identity.

Steps#

  1. Use the referral link shown by your account or Team Command rather than constructing a guessed URL. A referral invitation is for someone joining DH Connect through you.

    Your public card link serves a different purpose: it opens a visitor card experience. Copy the exact link the relevant area provides.

  2. Step 2: Share it with context#

    Explain that the link is an invitation to DH Connect and what the person can do after joining. Do not imply that following a link or creating an DH Connect account completes enrollment in another program.

    Ask the invitee to start from the invitation link and review any displayed sponsor information during setup.

  3. Step 3: Understand when a member appears#

    Team membership is based on an actual attributed signup and sponsor relationship, not an anonymous view or a submitted first name.

    An existing account or an unrelated signup should not be treated as a newly referred member merely because the person later opens your card.

  4. Step 4: Preserve the relationship#

    Permanent referral lineage is not a label you can replace with a choice tag. Team tags organize your team context without changing sponsorship.

    If something looks wrong, collect the invitation link used and the visible setup message, without sharing private credentials. Do not attempt to fix attribution by creating duplicate accounts.

How you know it worked#

  • You shared the exact referral invitation link.
  • Invitees know they are joining DH Connect.
  • You distinguish a new attributed signup from a card interaction.

Tips#

  • Use the same DH Connect email/password account consistently.
  • Do not promise a change to an existing permanent sponsor through a tag or new link.

Troubleshooting#

A person clicked my link but is not on my team.
Check whether they completed a new attributed signup. A click, visit, or existing account is not sufficient.
The invite information looks wrong during setup.
Stop and check the original invitation link before submitting. Do not confirm details you know are incorrect.

Related questions#

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