Skip to content
DH ConnectHelp

Account & privacy

Control public contact details and contact buttons

Keep public visibility separate from private account information and test where messages actually go.

5 min read For All card creatorsReviewed
Full handbook

Before you start#

  • Correct contact details in Account Info.

Steps#

  1. Step 1: Review your shared account details#

    Open Account Info to review your name, email, and phone. Enter information you intend the system to use. The account's public-contact switch provides a default, but individual cards have their own visibility controls.

  2. Step 2: Set visibility for the selected card#

    Open the card's Setup and review Make E-mail public and Make phone public separately. These card settings override the general Account Info switch for that card.

    Off keeps that detail hidden from the card. Turning a display switch off is not a promise that the information has been erased from your account or from material you previously shared elsewhere.

  3. Step 3: Understand the public AccessInfo area#

    Published contact details, social profiles, and community links belong in the branded header's AccessInfo dropdown. Check that area when verifying the public card instead of expecting the same details repeated throughout the card body.

    Contact exports should contain the contact methods you actually published, not private creator information or visitor tracking. Review a saved contact on your own device before relying on it.

  4. Step 4: Test your contact destination#

    In Setup, select the intended contact channel and enter its destination in the requested format. Use the test action if available. Check each Close's action as well.

    A phone or message link may open a native app or prepare a message. It does not confirm that a call connected, a message was sent, or the recipient received it.

  5. Step 5: Publish visibility changes#

    Publish or republish the card to apply changes to its live version. Open the public link in a private window and check the AccessInfo dropdown plus the visitor action paths.

    If a social or community link is wrong, fix it in the appropriate card settings and test again. Do not publish private group invitations unless that is intentional.

How you know it worked#

  • Only intended contact methods are visible publicly.
  • The chosen contact destination is correct.
  • You understand app handoff is not confirmed delivery.

Tips#

  • Use a business contact destination if you do not want to expose a personal one.
  • Check card-level switches on every card you publish.

Troubleshooting#

I changed Account Info but a card still hides my email.
Review the card's own Make E-mail public setting and republish. Card-level settings override the general default.
Save Contact did not open my contacts app.
Device and browser behavior varies. Check whether a contact file downloaded, open it manually if appropriate, and review its contents before saving.

Related questions#

Ready to do it? You may be asked to sign in.

Open Account Info
Account & privacy4 min readUpdate Account Info without confusing sign-in

Maintain your basic profile and understand which settings apply to an individual card.

Card Studio5 min readGive every answer the right Close

Set up choice-specific messages, media, and contact or connection actions.

Account & privacy5 min readUse DH Connect responsibly and protect private information

Understand public content, private workspace data, consent, and the limits of activity evidence.